The CM Law PLLC cloud computing attorneys have the knowledge, experience and dedication to counsel you through the complexities of negotiating Software as a Service (SaaS), Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) agreements. Contracting for these cloud arrangements combines old-school and 21st century. A company must ensure it receives the well-established contractual protections – standards of performance, clear scope of services and deliverables, confidentiality, remedies and rights in the event of failures, indemnifications. But it must address the needs and risks of the new technologies – services uptime and technical functionality and performance, system security, data flows and data breaches, ownership of input and outputs, transition and exit strategies, third party providers of critical backbone.

Any cloud arrangement requires a company to release some measure of direct control; where previously it held the reins, a company must now rely on words on a paper to provide it with operational and legal protections. Our attorneys have worked with both providers and consumers of SaaS, PaaS and IaaS services and products in a range of industries: financial services and payment processing, insurance and risk solutions, health care, media, travel and transportation, food and beverage, retail and wholesale services and operations, logistics and packaging, information security, consumer satisfaction surveying and benchmarking, telecommunications. And with respect to a range of services and products: cloud storage and data hosting, online marketing, behavioral marketing, consumer-facing interactive tools, HR solutions, mobile application development, team networking and development collaboration tools, online surveying tools, online auctions, online gaming. CM Law’s cloud computing team boosts its knowledge and experience by calling on the firm’s privacy and cybersecurity, intellectual property, and regulatory attorneys.

CM Law attorneys understand first-hand the benefits and risks of cloud computing and we’ve negotiated and contracted for those ourselves. After all, we are a cloud-based law firm!