We advise organizations on outsourcing and managed service arrangements that transform how critical business and technology functions are delivered, managed, and scaled. Our work helps clients implement operating models that support operational resilience, innovation, and long-term strategic flexibility while addressing the governance and commercial considerations that shape complex sourcing relationships.

Our work includes: 

  • IT outsourcing, managed services, and enterprise technology support arrangements 
  • Business process outsourcing, technology-enabled operational transformation initiatives, and governance frameworks for complex sourcing relationships 
  • Service transformation programs, provider transitions, and exits from complex outsourcing and managed service arrangements 
Heather Clauson Haughian

Heather Clauson Haughian

Co-Founder & Managing Partner
Andrew E. Mishkin (Retired)

Andrew E. Mishkin (Retired)

Retired Partner Emeritus
  • Washington, DC
Sheila Gray Perkins

Sheila Gray Perkins

Partner
Scott W. Stevenson

Scott W. Stevenson

Partner &
Outsourcing Practice Chair